Master HVAC Service Technician

Job Description

Schedule and coordinate crews, handle larger commercial service clients that utilize commercial-grade heating, ventilating, and air conditioning systems as well as multi-zone systems that incorporate pneumatic, electronic, and/or programmable logic controls.  Lead lower-level techs in troubleshooting, diagnosis, and repair of equipment.

Opportunities for Advancement

A qualified Master Service Technician at O&M Industries could advance to the department manager.

Why Work at O&M Industries?

Founded in 1946, O&M Industries has a long-standing history of hard work and dependability. Our employees function with a team-first mentality and we focus on integrity, quality craftsmanship, and safety throughout all our operations. We are a company that enjoys finding solutions to get complicated jobs done as well as tackle challenges head-on. As a family-owned and operated business, we value long-term employees and work-life balance. Come join us and see why we love the work that we do.

Duties and Responsibilities

  • Find and fix the source of a problem with customer’s heating & cooling systems
  • Set-up and operate equipment needed to complete the task (ladders, duct jack, flow hood, multi-meter, etc.)
  • Operate manual power tools such as snips, drills, grinders, saws, etc.
  • Source or alter replacement parts, as needed
  • Customer service and sales skills
  • Knowledge of local codes
  • Perform preventive maintenance as needed (change filters, clean furnaces, etc.)
  • Measure and cut metal
  • Install and troubleshoot heating and cooling systems
  • Work a standard 8-hour shift, with the possibility of working up to 12 hours
  • Communicate in detail (both verbally and written) with customers, crew, and project managers
  • Work in tight spaces and on roofs/ladders
  • Advise and support other technicians while on the job


  • Precision fabrication/layout/measurement skills
  • Installation and troubleshooting skills for heating and cooling systems 
  • Ability to read wiring, electrical, mechanical diagrams, electrical meters, and gauges
  • Comprehensive knowledge of installation of individual HVAC components such as furnaces, ductwork, thermostats, pipes, fans, etc.
  • Highly motivated and able to work with no supervision
  • Ability to maintain a high level of safety and situational awareness
  • Ability to work with a team and independently
  • A full range of motion and flexibility
  • Ability to solve problems and deal with stressful situations
  • Ability to work up to a 12-hr shift in varying temperature extremes and other outside conditions
  • Ability to lift more than 75 lbs.
  • Ability to move in and around confined, cluttered places and uneven areas for long periods of time
  • Maintain a positive attitude and a dedication to attendance
  • Attention to detail and pride in work
  • Strong and in-depth knowledge and understanding of HVAC and refrigeration systems
  • Good with hands/mechanically inclined
  • Ability to work with computers
  • Experience scheduling and managing crews
  • Experience air balancing (not required but a plus)
  • HVAC Technology Degree (not required but a plus)
  • Ability to read, interpret, utilize and train on manuals, schematics, and control circuits related to HVAC and refrigeration systems


  • Tools needed to troubleshoot and repair HVAC systems or components (furnace, duct heater, wall heater mini-split, & floor furnace, RTU, condensing equipment, etc.)
  • Math and design skills
  • EPA Certificates
  • Excellent customer service skills
  • Valid driver’s license
  • Ability to travel out of town to work during the week/weekend/nights
  • High school diploma or GED

Job Details

  • Wages: Hourly, starting at $/hr.
  • Job Type: Full-time

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